Royal Audit Authority
Gyalsey 60th Birth Anniversary of 4th Druk Gyalpo

Staff trained on Advanced Office Management


A total of 26 supervisory and operational officials – 11 officials in the first batch and 15 officials in the second batch from RAA Head Office and Regional Offices had attended the training on “Advance Office Management” at Institute for Management Studies Limited (IMS) in Serbithang. The training was for three weeks. The training was provided in line with the in-house training schedule of RAA.

The Deputy Auditor General, DFR&HRM as representative of Auditor General attended the closing ceremony of the 2nd Batch which concluded on 25th April 2017. He thanked the IMS and said that this would be the starting journey of cooperation between the two institutes, and looking forward to work with IMS particularly in imparting the trainings to the officials of RAA henceforth.         

The training covered a wide range of aspects such as telephone etiquette, handling complaints and difficult clients, understanding the concept and importance of client care, effective communication for client care, team building, time management, record management and developing positive attitude among others.    

The participants were optimistic that after training such training would enable them to develop a positive manner of interaction with their clients as well as enhance their service delivery.  


Officer Receives Meritorious Promotion


Ms. Kinley Zam, an ICT Officer working with the Thematic Audit Division in RAA was meritoriously promoted to the post of Sr. ICT Officer with effect from 1st April 2017. Ms Kinley Zam received her promotion order in an simple ceremony at the RAA Executive Hall on 7th April 2017. On behalf of Hon’ble Auditor General, the Deputy Auditor General, DFR & HRM handed her the promotion order with a Tashi Khadar. Also present were other DAGs and officials of the Human Resource and International Relations Division.

The RAA family is proud of her well-deserved promotion and wish her success in all her endeavours.


RAA participates in Lessons Learned and Exit Workshop


The Deputy Auditor General, DFR&HRM led a two member delegation to Oslo, Norway to attend the Lessons Learned and Exit Workshop under the Trans-Regional programme on the Audit of lending and Borrowing Frame work which is scheduled for two days from 30-31 March 2017.

During the meeting, there shall be discussions and sharing of experiences on what worked well and what could be improved. More importantly, the meeting will agree on each stakeholder’s commitment in ensuring sustainability of programme results.

The workshop is being hosted by the INTOSAI Development Initiative (IDI) at Radisson Blu Scandinavia, Norway.

Audit Advocacy and Awareness Programme for Central and Eastern Bhutan


The Fifth Phase of the Audit Advocacy and Awareness Programme for the stakeholders of Central and Eastern Bhutan covered six Dzongkhags of Trongsa, Bumthang, Lhuentse, Monggar, Trashiyangtse and Trashigang. During the programme, the Hon'ble Auditor General met with the Lams and Lopens of the Rabdeys, officials from the Dzongkhags Administrations, Royal Court of Justices, Local Government Leaders, representatives of Royal Bhutan Police and Royal Bhutan Army and heads of regional offices including Corporations and Financial Institutes.
The programme also delivered to selected Institutes and Central Schools including Rangjung Technical Training Institute, Autsho Central School, Drametse Central School and Khaling Central School. The Hon'ble Auditor General talked about the 'Roles and Responsibilities of the Royal Audit Authority in promoting accountability and transparency in the use of Public Resources'. The stakeholders were also sensitized on the International Standards of Supreme Audit Institutions (ISSAIs) and Financial Resources Management Accountability Index (FRMAI).
The current programme started on 14th March, 2017 and ended today at Nganglam. With this, the RAA has covered all ten ministries and sixteen Dzongkhags. Next phase of the Programme will cover, Samdrup Jongkhar, Pemagatshel, Zhemgang and Gasa Dzongkhags.